For A Bigger Impact, Do The Little Things

Setting goals and standards. Implementing actions. Measuring results and making improvements. These are some of the major benchmarks of success in business and in life. But those who reach the highest peaks of personal and professional development consistently do countless little things each day, too. Here are some seemingly small ideas with big potential to bring more rewarding relationships and achievements your way.

  • When you don’t know something, admit it and ask for more information.
  • Don’t be thin-skinned. Take criticism as well as praise with equal grace.
  • Act with courtesy and fairness regardless of how others treat you. Don’t let them dictate your response.
  • Do your homework and know your facts, but don’t forget: It’s passion that persuades.
  • Keep in mind that everyone you meet wears an invisible sign that reads, “Notice me. Make me feel important.”
  • Don’t respond until you’ve heard the whole story.
  • Every once in awhile let your spirit of adventure hold sway over your good sense.
  • Deadlines are important. Meet them.
  • Encourage anyone who is trying to improve.
  • Volunteer. Sometimes the jobs no one wants contain hidden opportunities.
  • Smile when picking up the phone. The caller will hear it in your voice.
  • Don’t trust your memory. Write it down.
  • Seek out ways to make your boss look good.
  • Do the right thing instead of the easy thing.
  • Everyone loves praise. Be alert for chances to sincerely say a good word.
  • Be better prepared than you think you need to be.
  • Distribute handout materials after your presentation, not before.
  • Whenever possible, give people more than they expect.
  • Carry a few business cards in your wallet or purse.
  • Win without bragging.
  • Lose without excuses.
  • When you realize you’ve made a mistake, take immediate steps to correct it.
  • Regardless of the situation, react with class.

Behind all the objectives, strategies and initiatives, it’s the little things done daily that drive success. Keep an eye on opportunities to add value to your efforts by making small but impactful adjustments to your attitudes and actions. The difference can be huge!

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